Contact Us
Thank you for reaching out to Tavquor. Our commitment to refining your home’s aesthetic is reflected in the premium quality and design of our botanical life products. Whether you seek detailed measurements for our Support & Labeling collections, maintenance guidelines for items in Succulent & Micro-Care, or want to discover the durable comfort of our Apparel & Lightweight Accessories, our customer care specialists are prepared to provide tailored support.
For questions regarding order shipping, plant-care tool maintenance, or business-to-business wholesale opportunities, please utilize our verified communication channels listed below.
1. Digital Communication
- Customer Support Desk: support@tavquor.com
- Response Commitment: Our specialized customer care department reviews every inquiry thoroughly. We strive to deliver a comprehensive resolution within 24 to 48 hours (typically 1–2 business days). To ensure swift verification of your account details, please feature your official Order Number prominently within your email subject line.
2. Telephone Helpline
- Direct Support Line: +1 (814) 458-6667
- Available Hours: Monday through Friday, from 9:00 AM to 5:00 PM (Eastern Standard Time).
- Important Note: Depending on your mobile carrier or network service provider, international calling rates or localized telecom tariffs may apply to this connection.
3. Enterprise Identity & Headquarters
Tavquor operates under established retail compliance and ethical manufacturing protocols, focusing on sustainable botanical living, premium material sourcing, and honest consumer engagement. All global logistics, quality control systems, and regulatory standards are managed directly by our corporate parent:
- Legal Corporate Entity: HONGKONG WAKALALA LIMITED
- Corporate Headquarters: Room 702, Kowloon Building, 555 Nathan Road, Yau Ma Tei, Kowloon, Hong Kong
We value the trust you place in Tavquor. We look forward to helping you cultivate a warm, mindful, and beautiful environment within your personal living spaces.